MICROSOFT · CREATIVE DIRECTOR, MICROSOFT STORE

Making one brand story work across every retail touchpoint.

I led creative and design strategy for Microsoft Store product launches and seasonal campaigns—connecting film, photography, stores, windows, digital signage, video walls, and online experiences into cohesive omnichannel stories.

Scope

Creative direction · Campaign systems · Production · Retail activation

Mandate

Turn Microsoft’s products and seasonal moments into clear, emotionally resonant customer stories.

Complexity

Many audiences, products, markets, formats, agencies, production partners, and synchronized launch deadlines.

How I led campaigns as connected experiences

A campaign could not simply be resized from one channel to another. We created a durable idea, then shaped it for the behavior, scale, and emotional role of each customer touchpoint.

Start with a unifying idea

Use briefs and creative manifestos to align the story, audience promise, visual world, and measures of quality.

Direct the complete expression

Connect photography, film, environments, windows, digital content, merchandising, and online experiences.

Orchestrate for launch

Lead internal teams, agencies, studios, and retail partners from concept through production and global deployment.

Campaign leadership at scale

20

+
Omnichannel campaigns directed

83

Stores carrying the campaign system worldwide

5

Product ecosystems: Windows, Surface, Xbox, Office and partners

One campaign idea, expressed across every touchpoint

Each campaign was designed as a system rather than a collection of assets. The core narrative stayed recognizable while adapting to storefronts, environmental graphics, screens, commerce, photography, and motion.

Back to School: making technology feel useful and personal

I directed the campaign’s visual narrative across film and photography, grounding the work in the real aspirations and transitions of students. The creative system connected the emotional story to products without letting the technology overpower the people.

Graduation: celebrating achievement and what comes next

The campaign translated a universal milestone into a warm, forward-looking story. Creative direction aligned the brief, film, photography, retail expression, and channel adaptations around a shared sense of accomplishment and possibility.

Holiday: creating warmth at retail scale

I led the team in building an expressive seasonal world that felt joyful and human while remaining flexible enough for diverse stores and channels. The manifesto-driven approach kept every execution connected to the same emotional center.

Windows 10: turning a product launch into a retail event

For the Windows 10 launch, we built one narrative across store design, digital signage, video walls, and campaign creative. The coordinated system made the release feel larger than any single asset and gave customers a consistent experience across physical and digital channels.

  • Previous ProjectMicrosoft Store: Retail Environments