I bring 20+ years leading product and experience design at Microsoft and Hemmings. I connect customer needs, business priorities, and technology—setting direction, aligning teams, and building the systems to turn insight into measurable results. At Hemmings, my team improved marketplace engagement 40% and membership conversion 32%, while reducing design delivery cycle time 60%. At Microsoft, I led design across enterprise platforms, design systems, AI-enabled experiences, and Microsoft Store’s global omnichannel retail ecosystem.