MICROSOFT · STUDIO DIRECTOR, INDUSTRY CLOUD SOLUTIONS
I led the experience design studio responsible for bringing Microsoft Cloud for Healthcare to market—turning complex clinical, operational, and data requirements into connected experiences that protected privacy, supported care teams, and kept patients at the center.
Studio leadership · Team building · Healthcare research · Product UX
Create a trusted healthcare cloud spanning patient, clinician, and operational workflows.
Sensitive data, urgent care needs, multiple roles, and privacy at every point of care.
Healthcare experiences cannot separate efficiency from trust. We designed the system so people could move faster while retaining the context, safeguards, and human oversight consequential decisions required.
Unify patient, clinician, and operational touchpoints around the work people needed to complete.
Make permissions, provenance, and the meaning behind prioritized data visible throughout the workflow.
Use clearer workflows, dictation, and intelligent assistance to return more time to patient care.
We translated a complex configuration and deployment process into a guided experience, using research to balance speed and assistance with the control enterprise administrators required.
Built under intense time pressure, the vaccination-management solution connected mobile, web, and desktop applications so organizations could coordinate vaccine delivery efficiently and safely.
Created with the Narratives Studio, this film connected the individual product experiences to a broader vision for cohesive, trusted industry-cloud solutions.
